How We Deliver Your Orders

What You See Is What You Pay!

ALL prices on our website include delivery.

Each product on our website has two sets of purchase buttons, the first are yellow and give prices for delivery to the UK. The second set of buttons are in blue, show an EU flag, and give the prices for delivery to countries within the EU.

Order Confirmation Email

We send you an automated Order Confirmation email immediately upon receiving payment. You will also get an email from our online bank - WorldPay - to confirm the transaction was successful. If you do not get your order confirmation email it is possible you have entered your email address incorrectly, in which case simply email us at admin at and we will reply with a copy of your Order Confirmation.

24 Hour Order Processing

On a normal working day all orders received by midday will be posted that afternoon. Orders received later than midday will be posted the following afternoon.

Orders placed after midday on Friday, at the weekend, or on a UK national holiday will be posted on the next working day.

"Your Order Is On Its Way" Email

We email you the same day to confirm that your order is on its way and to confirm the method of delivery. If for any reason we cannot post your order on time then we will email you with an explanation.

How Your Order is Sent

Almost all orders are sent by Royal Mail 48 delivery, so will usually be with you in 2 - 3 working days after we post them. If you require your order more quickly then please ask us for a free upgrade to Royal Mail 24 which is a 1 - 2 working day delivery service.

Orders over the Royal Mail Small Parcel weight limit of 2Kg will be sent by courier, usually by ParcelForce, for next day delivery. Courier delivery will require a signature. Your "Order is on its way" email will give you the tracking details for courier delivery.

Please note that whether your order is delivered by Royal Mail or by courier there is no delivery charge.

Order Not Arrived ?

The vast majority of orders to UK destinations will arrive between 2 and 3 working days after the order is placed. For mainland Europe the vast majority of orders will arrive between 3 and 7 working days after the order is placed.

No delivery system is completely infallible... if your order has not arrived within 7 days please let us know by email (admin at or by telephone on Freephone 0800 051 83 88.

Delivery to Countries Outside the UK and the EU

Please email us at admin at for a quote for delivery to countries outside of the EU. Please clearly state which products you wish to order and we will quote you a price for Royal Mail International Tracked and Signed delivery to your country.